Frequently Asked Questions
READ ME FIRST
READ ME FIRST

This page is a work in progress because I’m currently spending 2-3 hours per day replying to farm inquiries. I absolutely love helping everyone but between replying to farm questions, my accounting career, and actually running the farm, it doesn’t leave any time to spend with our two amazing sons.

As common questions come up, I’ll add them to this page so that I can still help everyone but without sacrificing our family time.

If I’ve directed you to this page but your question still isn’t answered, please feel free to reach out so that I can help you.

Thank you for your support!

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Timing of orders
Once breeding season starts, when can I expect my eggs/chicks?

After our breeding season starts (refer to the FAQ above), I'll start with the orders that were placed first. For any orders that I'm expecting to be able to fulfill in the next few weeks, I'll reach out with a few options for dates to confirm what timing works for you.

As much as I'd love to be able to let you know exactly when eggs/chicks will be available 3 months out, projecting more than a few weeks out would just be a guessing game. It's up to the hens based on what they decide to lay.

Placing your preorder in advance gives you the most flexibility for timing because I go in the sequence orders were placed. Most of our breeds are available only through preorder because that books us up for the season. When they're all preordered, they won't be available for anyone who didn't placed an order yet until next year - although we can set you up with a preorder for the following year right away if you'd like.

And of course if you're not ready for the eggs/chicks when I contact you, it's always okay to ask me to skip you for now and circle back with you later in the season!

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When do you start hatching/shipping for the season?

The timing of the beginning of our season depends on a few main things:

  • Weather/hens: I try not to push our hens outside of their natural tendencies. Usually our breeders don't increase how much they lay until it is warmer and the daylight hours increase. And then a cold snap can sometimes make them pause their laying again. On average this is around April.
  • Availability of my time: I'm a full time Chartered Professional Accountant so January through April is tax season. If I'm awake during these 4 months, chances are that I'm at the office. When I need a mental break I do usually start setting up a few breeding pens but it takes a lot of time so I can't promise to have any specific breeds set up until after tax season.

So while sometimes I get lucky and can start filling a few orders in April, May is a safer bet for the start of our breeding season. Remember that we fill the orders in the sequence that they were received - unless you prefer a later date which is okay too! (see FAQ below for details)

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Shipping
Where can you ship hatching eggs and what are the shipping costs?

We ship anywhere in Canada that is near a Canada Post. All shipping costs are calculated automatically on our website:

1. Add the eggs that you want to your cart and begin the checkout process.

2. On the first page of the checkout process, enter your full mailing address.

3. Click "Continue to Shipping Options". You'll see the different shipping speeds available, Canada Post's estimate of how long delivery will take for each shipping speed to reach you, and the cost of each shipping option. 

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Can you ship chicks to me?

Unfortunately chicks are too delicate for me to be comfortable with shipping them anywhere. Any chick orders need to be picked up from our location near Medicine Hat. I do ship hatching eggs across Canada though!

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International shipping - I live in USA/Mexico/England/Europe, do you ship outside of Canada?

While I'd love to be able to share our flock internationally, the government rules are too burdensome for a small farm like ours to be able to navigate exports of eggs, chicks, or birds of any kind. We can only work with customers within Canada.

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Receiving Your Order
Preparing to Receive Hatching Eggs

For timing of when you'll receive your order, please see above FAQ.

Once I've been in touch with you to confirm shipping dates for your eggs, please make sure that you have your incubator ready. It should be fully calibrated and warmed up to a consistent temperature and humidity reading for 24 hours before your eggs go in. Each style of incubator usually has its own specifications so please follow your incubator's manual for parameters on temperature and humidity.

Just a reminder to also not open the incubator from 3 days before the expected hatch date onward, and leave it closed for at least 24 hours after hatch. Before a chick hatches, it absorbs the remaining yolk which is enough to sustain it for 48-72 hours after hatch. It can therefore safely stay in your incubator, but if you open the incubator to take the chick out while its friends are still trying to hatch, you decrease the chances of survival for the other eggs.

I do also highly recommend reading “Hatching & Brooding Your Own Chicks” by Gail Damerow as a starting point which you can purchase here. Hatching eggs is a fulfilling experience and learning about what's happening along their journey is half the fun!

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